FAQ

How much room is needed for a jumper?
You will need to provide a level area about 18x18 feet for our 15x15 jumpers.

What surfaces is a jumper able to be set up on?
The best area is a level grassy area cleared of rocks/debris. We can set up on concrete, asphalt, parking lots, and larger indoor areas, such as gymnasiums for an additional charge

of $50.

How long does it take to set up a jumper?
It takes approximately 30 minutes to set up and review safety guidelines.

How long do we get to keep our rental?
Generally your rental will be dropped off the morning of your event and picked up that same evening.

What if the weather is not that great?
Rock Star Jumpers reserves the right to cancel any reservation due to heavy rains or wind.

When is payment due?
Payment is due when the equipment is dropped off.

Do you require a deposit?
No we do not

Is there a cancellation fee?
There is no cancellation fee. However, we do ask that you contact us as soon as you can to cancel.

Is Rock Star Jumpers insured?
Yes we carry $1,000,000 in liability insurance on all of our equipment.

Is there a contract to sign?
Yes. At the time of delivery you will be required to sign a written contract. This contract states safety policies as well as information about you r rentals when they are in your care.

Does Rock Star Jumpers provide rentals for larger events? I.e. School, Park District, Block Party functions?
Yes. Please provide us with the insurance requirements for your event. There may be an additional charge for adding on an additional insured to our policy.